If you experience one empty menu slot in the home menu displayed on SmartEyeglass, where no content or options are visible, it’s probably because you have a SmartWatch 2 app installed that is not compatible with SmartEyeglass.
This is most commonly caused by having an old version of the Xperia Lounge app installed on your smartphone. Older versions of the Xperia Lounge app include functionality called Sony Football Challenge. Sony Football Challenge is functionality exclusively designed for SmartWatch 2, and does not work for SmartEyeglass. But as SmartWatch 2 and SmartEyeglass share the same architecture, Sony Football Challenge will automatically appear in the list of installed SmartEyeglass applications if you have an old version of Xperia Lounge installed. If Sony Football Challenge appears in the list of installed applications in the SmartEyeglass app, you will see the empty menu slot in the SmartEyeglass menu.
To remove the empty menu slot in SmartEyeglass, and Sony Football Challenge, follow the steps below:
- On your smartphone, go to Google Play and update the Xperia Lounge app.
- On your smartphone, go to Settings > Apps. From the list of installed applications, identify the SmartEyeglass app. Uninstall the SmartEyeglass host app.
- Download the SmartEyeglass app and install on your smartphone.